Assistant reservation manager, Newdelhi

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dolphin placements

Newdelhi, India
Industry : Hospitality/Travel
Role : Sales
Experience : 2-4 years experience
Compensation(Annual) : From Rs. 5,00,000 to Rs. 6,00,000
Reference Code :
Posted On :- 18 Sep 2014
Job Description :
supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of Front Office Manager, training, responsible and perform any other duties might requested by Front Office Manager or Room Division Manager.
Candidate Profile :
DUTIES AND RESPONSIBILITIES :\r\n\r\nHaving knowledge of entire Reservation Procedure according to Inte
ational Hotel manual system.\r\n\r\nResponsible for Hotel and Local Reservations and Reservation - Links to Best Weste
World Wide.\r\n\r\nHandling of correspondences, sorted - out letters, telexes, fax, cables which are checked already by Front Office Manager.\r\n\r\nAllocate daily tasks to Reservations staff .\r\n\r\nReview reservation booked daily.\r\n\r\nReview arrival report daily.\r\n\r\nResponsible for preparation of occupancy forecast.\r\n\r\nResponsible for training staff.\r\n\r\nResponsible for implementation of policies and procedures.\r\n\r\nResponsible for recording Company/Travel Agent Rates both in system and correspondence file.\r\n\r\nLiase with Sales Department in regards to occupancy, Rates Reservation's Analysis.\r\n\r\nIdentify Top Producing Accounts ensure proper recognition by Reservation staff\r\n\r\nResponsible for various Production reports and supply to each department conce
ed.\r\n\r\nMonitoring Telephone Manner and general performance of reservations staff daily.\r\n\r\nEnsure special handling of repeats guest and very VIP guest.\r\n\r\nReview room blocking for Long Stay. Suites and special group request.\r\n\r\nSupervising of Group Reservations.\r\n\r\nMaintain cordial relations with commercial clients.\r\n\r\nBring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.\r\n\r\nResponsible for work schedule\r\n\r\nResponsible for maintaining a Neat and Orderly position at all times.
About the company :
Delhi's renowned five star hotel requires assistant reservation manager urgently.

Contact Details :-
Posted by : dolphinplacements.com
Contact No : 9811419836
Website URL : www.dolphinplacements.com/[email protected]

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